His skills includes guiding and interacting with clients for documents preparation, follow ups, reminding clients of changing visa rules, advising future course of action and guiding prospective applicants to choose their dream destination and a better future by evaluating the merits of each case.

He ensures that all procedures and processes are followed as per the laid guidelines and that the case is within the laid down norms and procedures. He provides backend operations support to clients and ensures the processes are within the defined parameters.